Q: Why should I move my website? What does web site migration involve?
A: When your current hosting provider can no longer satisfy the needs of your site, or when you face continuous downtime, or if you are forced to wait for hours for the help desk team to get back to you, it may be smart to swap your hosting provider, i.e. to transfer all the files for your sites along with your databases from your current provider to your future provider. At Online Pluto, we know that this can often be difficult & time–consuming. That is why we’ll do all that for you at no cost!Our practiced technical staff members will move your website content from your current web hosting provider to us. Our techs have a lot of experience with web site migration and are able to take care of anything – from a common WordPress–powered weblog or Joomla™–driven website, to an extremely complex, custom–made application.
Q: Website migration sounds like a lot of work. How long does it take?
A: There are lots of aspects to consider – the overall amount of files, the physical size of the database, the complexity of the website itself and the current workload of our web site migration experts, etc. That being said, we do try to implement all website migrations in a 48–hour period. Smaller–sized websites are transferred much faster – usually in under 24 hours.
Q: What details will I need to provide to your Website Migration Department?
A: Yeah. We will require the name of the web site that you wish us to transfer. We’ll also need a way to log in to your present hosting account so that we can get the files pertaining to your site.
Q: I give you access to delicate info. How can I be sure that you won’t abuse it?
Q: Will there be any outage for my website?
A: While we migrate your web site, it will be available both in your web hosting account with us and in your account with your former hosting provider. Once the migration is completed, we’ll ensure that everything is working properly and that the integrity of your content is not jeopardized prior to informing you that the transfer is complete. Then we’ll instruct you how to transfer the domain over to your hosting account with us and how to modify the DNS settings.
Q: Will my old web hosting provider know that I am leaving them?
A: Nah. We’ll never get in touch with your web hosting provider about anything at all. They will not be aware of the website migration either.
Q: Which web hosting platforms do you support?
A: Yep. We support all standard Linux–powered web hosting platforms. We do not support Windows–powered web hosting platforms, because we don’t offer Windows web hosting solutions ourselves.Furthermore, we don’t support proprietary site creation and administration user interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.