Assistance Channels

  • 1 hour ticket response time

  • A one hour Ticket Resolution Warranty

  • Our tech help and support team is on duty day and night to respond to every one of your support requests. Each ticket you submit to us will be solved within up to 60 mins. If your problem requires help from one of our administrators, we are going to address the ticket to the person on duty and will inform you that the issue will soon be resolved.

  • Top quality support service

  • Top–class Technical Help Service

  • We will be online for you night and day to offer you help and customer support and also to assist you with any issue that you may come across while you are handling your virtual server. We can easily aid you with all installed in advance packages, plus your Operating System, server administration panel (in accordance with the VPS type) and the Website Control Panel designed solely by our developers.

  • Intuitive help center

  • An Intuitive Help Zone

  • Each part of the Website Control Panel that comes for free with your VPS has an internal collection of articles. You’ll see a range of descriptive how–to content articles and a selection of step–by–step video guides that illustrate all the regular website managing responsibilities. You can easy–access them by pressing the Help or Video control keys in the right side of each Control Panel section.