1 hour ticket response
We are dedicated to offering a rapid and appropriate answer to each customer support ticket submitted by a user. Our skillful customer support team representatives will examine your inquiry and will offer you the most effective solution. We offer a 1–hour response time guarantee for all tech support tickets. In fact, the average helpdesk ticket response time has proved to be 20 minutes.
An Outstanding Support Service
Each member of our support team has lots of years of experience in the Linux shared packages industry and almost all of them have been with us for at least 5 years. They all are prepared to reply to all your questions in the most efficient manner possible.
An Easy–to–Browse Help Center
To help you find a quick suggestion on how to use a specific service, we have integrated a really user–friendly Help Center section in your Website Control Panel. You can browse through a large selection of web hosting account management articles and website administration articles, have a gaze at the F.A.Q. section or watch our step–by–step video tutorials.